FAQ’s
Welcome! We’re here to bring you handpicked products with purpose and care. Stay tuned for fresh finds and special updates!
When Will My Order Arrive? Here’s What to Expect!
International orders typically arrive within 2–4 weeks after shipping, but please keep in mind that customs processing in your country may cause unexpected delays. Once your package leaves our warehouse, it’s in the hands of the carrier, and transit times can vary due to circumstances beyond our control. For the most accurate updates on your delivery, we recommend reaching out directly to the shipping carrier.
Start Your Journey with Hassle-Free Subscriptions
We aim to get your order to you quickly and efficiently—most items are dispatched within 1-3 days of purchase. If your delivery takes longer than expected, our friendly customer service team is here to help and ensure everything arrives smoothly.
Need to Make a Return? We've Got You Covered!
Please note that international returns are not covered by us, and customers are responsible for all return shipping costs. To avoid additional charges, kindly label your package as ‘returned goods.’ We also recommend using a tracked and insured shipping method, as we cannot be held responsible for returns that do not reach us.
Find Your Perfect Fit with Ease
At Habitat, we’ve simplified sizing with our universal system—designed to make finding your perfect fit effortless, no matter where you’re from. Just check the Size Guide on any product page to see easy conversions across all major country size standards.
Flexible Ways to Pay—Just for You
At Habitat, we make checkout simple and secure with multiple payment options—credit cards, PayPal, Apple Pay, Google Pay, and Samsung Pay. Just ensure your billing address matches your card details for a smooth transaction.
Curious About Your Order’s Journey?
After placing your order, you can easily track every step—from confirmation to delivery—right from the My Account section. Stay updated with real-time progress and shipping details, all in one place.
